Training

Awareness

Basic awareness about the management system is the fundamental competency must be imparted to all the interested parties associated with organisation’s vision, mission and goal. Simple and clear explanation of system requirements to the layman in the organisation will add more value. The power of awareness training program can be experienced only when it is delivered in a colloquial way, different level of management requires awareness in a different manner. High level language of training is not required for the working level people. The essence of management system requirement shall not be altered when training is imparted to all the level of people, irrespective of the style and structure of the training program. A successful organisation spend considerable amount of time on training the organisation’s team.

ING Provides awareness training to all the level of management on:

QMS – Quality Management System ISO 9001:2015

EMS – Environmental Management System ISO 14001:2015

OHSMS – Occupational Health and Safety Management System OHSAS 18001:2007

EnMS – Energy Management System ISO 50001:2011

ISMS – Information Security Management System ISO 27001:2013

FSMS – Food Safety Management System ISO 22000:2005.

ING conduct both open and in-house courses, we do provide tailor made courses to suit to the organisation needs and expectations. Our Tutor competency, training style and curriculum are the vital strength of ING Trainings.

Please refer our training calendar for the upcoming programs.

 Training Calendar

Transition

ISO standards are revised to harmonise the structure of standards among all the management standards. Annexure -SL has been followed to align all the standards structured in an uniform manner. QMS and EMS standards such as ISO 9001 and ISO 14001 has been successfully revised and launched.

All the certified organisations have to align their existing management system to the new standard’s requirement, in order to have smooth transition, the employee’s need knowledge and awareness about new requirements.

ING Management system transition training modules on ISO 9001:2015 and ISO 14001:2015 will help the organisation's team to align with the new requirements.

Annex SL has 4 appendices. Appendix 3 provides the text for the High Level Structure (HLS) for management standards. The Management Standards are required to have the following 10 clauses:

 1. Scope
 2. Normative references
 3. Terms and definitions
 4. Context of the organization
 5. Leadership

 6. Planning
 7. Support
 8. Operation
 9. Performance evaluation
10. Improvement

Please refer our training calendar for the upcoming programs.

 Training Calendar

INTERNAL AUDITOR TRAINING:

Smooth and systematic maintenance and continual improvement of the management systems are achieved through systematic independent audit process. Internal Audit process is one of the catalyst for the improvement process. The success of Internal audit outcomes are in the hands of competent auditors. An effective audit by a competent auditor is a real value addition to the organisation. Organisation which perform in depth audit face comfortable and appreciable external audits, which is only possible by a competent internal auditor.

ING provides two days’ internal auditor training programs on Quality, Environment, Occupational Health and Safety, Energy, Information Security and Food Safety Management Systems also for Integrated Management Systems. Our training course provides knowledge on standard requirements and skill to perform audits, our module consists of case studies and tutorials which will mould the trainee auditors to be a skilled professional to perform internal audits in an effective manner.

Please refer our training calendar for the upcoming programs.

 Training Calendar

IRCA Certified QMS Auditor / Lead Auditor Training Course

Why IRCA?

IRCA is the leading professional body for management system auditors and offers a globally recognized business qualification. IRCA represents over 10,000 registered auditors in 150 countries and every year, around 60,000 delegates attend an IRCA certified training course.

IRCA Certified courses are recognized as an industry leader and IRCA endorsement means that you can be confident that the course you are attending:

• covers the key knowledge and skills you need to start your journey as a management systems auditor
• will be taught by tutors who are experienced auditors and trainers who have fulfilled IRCA’s tutor competency requirements
• will be taught using a variety of proven practical student focused learning techniques to help you learn and enjoy the course
• has a limited class size to maximize participation and optimize your learning
• has been regularly assessed by an IRCA approved technical assessor.
• completion of this course is the first step to becoming IRCA registered, to find out more please visit www.irca.org/join

IRCA recognize that attending a training course is usually a major commitment, both in terms of cost and time. When choosing the right training organizations and the right course, make sure you look for those that display the IRCA certification mark.

IRCA only approves organizations that have demonstrated a high standard of technical and training expertise. All training organizations approved by IRCA must demonstrate that they have the competence to achieve the learning outcomes for each course and to examine the performance of students.

When you are choosing an IRCA certified Course and Training Organization you can be certain that;

• Your knowledge and skills are developed through an interactive and practical approach to tasks and audit activities.
• Courses are delivered by tutors who are experts in management systems in auditing and experienced in training.
• Students are formally assessed and examined during training.

Who will benefit?

Quality-Managers(QA/QC Personnel), Engineers, Professionals, Technical Experts, Document Controllers, Internal Auditors, Implementation Managers, NBA / NAAC Coordinators & Consultants, Management System / ISO / TQM Consultants, Students and Job seekers in Quality field / Abroad Placements / Career Development.

Learning Objectives

Briefly describe what students will know and be able to do by the end of the course.

On completion successful students will have the knowledge and skills to:

Knowledge

Explain the purpose of a quality management system, of quality management systems standards, of management system audit, of third party certification and the business benefits of improved performance of the quality management system

Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011, and ISO/IEC 17021, as applicable

Skills

Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011, and ISO/IEC 17021, as applicable .

Course Format

• Course Program
• Each day is divided into four sessions, two before lunch and two after lunch.
• The first session precedes the mid-morning break and the second follows mid-morning break.
• The afternoon sessions are similarly divided.
• The outputs of the exercise are a part of the formal continuous assessment and will therefore be marked.
• Although the exercises are group exercises individual score to the delegate will be based on their overall participation.
• A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the skills learned and understood during the course. All sessions are interactive and delegate participation is encouraged.
• You will need to allow sufficient time to read and understand the notes which have been provided.

Course Style

• All sessions are delegate interactive and delegate participation is encouraged. Delivery will include presentations by lecture, overhead and slide projection.
• There are numerous exercises and each activity is assessed as part of the overall candidature evaluation.
• A model factory will be used and wherever possible practical illustrations will be given. All course presenters will have experience of QMS design and implementation, and have some experience of QMS certification and assessment.

A live audit in a host organization(or an audit role play) will take place on day 4 so as the delegates may demonstrates the skills learned and developed during the course.

Expected Priorknowledge

Before starting this course, you must inform students that they are expected to have the following prior knowledge:

a) Management Systems

• The Plan, Do, Check, Act (PDCA) cycle
• The core elements of a management system and the interrelationship between top management responsibility policy
• Objectives, planning, implementation, measurement, review and continuous improvement.

b) Quality management

• The fundamental concepts and the seven quality management principles (see ISO 9000):
• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management.
• The relationship between quality management and customer satisfaction.

c) ISO 9001

Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an IRCA Certified QMS Foundation Training course or equivalent.

Highlights

• Training Programs are handled by Highly Experienced and IRCA Qualified Lead Auditors.
• The batches once committed will not be cancelled

Course Period

5Consecutive Days

Start Time 09:00; Finish Time 18:00

Exam

There is a 2 hours close book exam on the final day (pass mark 70%)

=================================================================================

Please refer our training calendar for the upcoming programs.

 Training Calendar

IRCA Certified OH&S Auditor / Lead Auditor – OHSAS18001:2007 Training Course

Why IRCA?

The International Register of Certificated Auditors (IRCA) is the world's original and largest International Body for auditors of management systems. Located in the UK in the centre of London, IRCA certifies more than 14,750 auditors in over 150 countries worldwide. Many auditors complete our certified courses to meet the training requirement for IRCA certification.

IRCA Auditor courses are the accepted bench mark for management systems auditor training and it is no surprise that over a million people have completed IRCA courses is more than 120 countries with one of IRCA’s approved training organizations. To find IRCA certified courses available near you visit www.irca.org.

IRCA recognize that attending a training course is usually a major commitment, both in terms of cost and time. When choosing the right training organizations and the right course, make sure you look for those that display the IRCA certification mark

IRCA only approves organizations that have demonstrated a high standard of technical and training expertise. All training organizations approved by IRCA must demonstrate that they have the competence to achieve the learning outcomes for each course and to examine the performance of students.

When you are choosing an IRCA certified course and training organization you can be certain that;

• Your knowledge and skills are developed through an interactive and practical approach to tasks and audit activities.
• Courses are delivered by tutors who are experts in management systems in auditing and experienced in training.
• Students are formally assessed and examined during training.

Who will benefit?

• Management Representatives, OHSAS/Safety Consultants.
• ISO / TQM consultants, Health and Safety consultants
• Fire& Safety Officers.
• Personnel from Institutions / Companies aiming for and working towards Safety Certification
• Students / Job Seekers in Safety field / Career development.

LearningObjectives

The eight learning objectives describe in outline what delegates shall be able to do by the end of the course. Delegates will need to demonstrate acceptable performance in all those areas in order to complete the course successfully, the eight learning objectives are as follows:

• Understand the scope and fields of application of the OH&S management systems and standards and where applicable, other criteria and standards against which an audit could be performed.
• Understand the techniques available, process and principles of risk assessment and their significance in the process of self-regulation for all OH&S requirements.
• Identify the requirements of the OH&S management system standards against which an audit is to be performed.
• Explain the differences between the OH&S management system standards and the international standards for Quality and Environmental Management Systems.
• Describe the roles and responsibilities of Auditors and Lead Auditors in the context of OH&S management systems audits.
• Explain the rationale supporting the implementation of OH&S management systems or the integration of OH&S requirements into existing management systems.
• Plan, prepare, perform and report both verbally and in writing an audit of the management and operation of an organization in accordance with the requirements of established relevant audit criteria.
• Collect and analyse evidence, exercising objectivity, and make and communicate decisions of the significance of observations made

Course Format

• Each day is divided into four sessions, two before lunch and two after lunch.
• The first session precedes the mid-morning break and the second follows mid-morning break.
• The afternoon sessions are similarly divided.
• The outputs of the exercise are a part of the formal continuous assessment and will therefore be marked.
• Although the exercises are group exercises individual score to the delegate will be based on their overall participation.
• A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the sills learned and understood during the course. All session are interactive and delegated participation is encouraged.
• You will need to allow sufficient time to read and understand the notes which have been provided.

Course Style

• All sessions are delegate interactive and delegate participation is encouraged. Delivery will include presentations by lecture, overhead and slide projection.
• There are numerous exercises and each activity is assessed as part of the overall candidature evaluation.

A model factory will be used and wherever possible practical illustrations will be given. All course presenters will have experience of H&S design and implementation, and have some experience of H&S certification and assessment.A live audit in a host organization (or an audit role play) will take place on day 5 so as the delegates may demonstrate the skills learned and developed during the course

Expected Prior Knowledge

Students are expected to have the following prior knowledge:

• Knowledge of the following Occupational health and safety management principles and concepts
• The Plan, Do, Check, Act (PDCA) cycle.
• The purpose and benefits of an occupational health and safety management system.
• A basic knowledge of occupational health and safety through hazard identification, risk assessment and risk control and compliance with legal and other requirements
• A basic awareness of common examples of relevant national and local OH&S legislations and requirements.
• Commonly used OH&S terms and definitions as given in OHSAS 18001
• Knowledge of the requirements of OHSAS 18001 which may be gained by completing an IRCA certified OH&S management foundation training course or equivalent.

Highlights

• Training Programs are handled by Highly Experienced and IRCA Qualified Lead Auditors.
• The batches once committed will not be cancelled

Course Period

5 Consecutive Days

Start Time 09:00; Finish Time 18:00

Exam

There is a 2 hours close book exam on the final day (pass mark 70%)

=================================================================================

Please refer our training calendar for the upcoming programs.

 Training Calendar

IRCA Certified EMS Auditor / Lead Auditor – ISO 14001:2015 Training Course (IRCA Ref A17970)

Why IRCA?

IRCA is the leading professional body for management system auditors and offers a globally recognized business qualification. IRCA represents over 10,000 registered auditors in 150 countries and every year, around 60,000 delegates attend an IRCA certified training course.

IRCA Certified courses are recognized as an industry leader and IRCA endorsement means that you can be confident that the course you are attending:

• covers the key knowledge and skills you need to start your journey as a management systems auditor
• will be taught by tutors who are experienced auditors and trainers who have fulfilled IRCA’s tutor competency requirements
• will be taught using a variety of proven practical student-focused learning techniques to help you learn and enjoy the course
• has a limited class size to maximize participation and optimize your learning
• has been regularly assessed by an IRCA approved technical assessor.
• completion of this course is the first step to becoming IRCA registered, to find out more please visit www.irca.org/join.

IRCA recognize that attending a training course is usually a major commitment, both in terms of cost and time. When choosing the right training organizations and the right course, make sure you look for those that display the IRCA certification mark.

IRCA only approves organizations that have demonstrated a high standard of technical and training expertise. All training organizations approved by IRCA must demonstrate that they have the competence to achieve the learning outcomes for each course and to examine the performance of students.

When you are choosing an IRCA certified Course and Training Organization you can be certain that;

• Your knowledge and skills are developed through an interactive and practical approach to tasks and audit activities.
• Courses are delivered by tutors who are experts in management systems in auditing and experienced in training.
• Students are formally assessed and examined during training.

Who will benefit?

Quality-Managers(QA/QC Personnel), Engineers, Professionals, Technical Experts, Document Controllers, Internal Auditors, Implementation Managers, NBA / NAAC Coordinators & Consultants, Management System / ISO / TQM Consultants, Students and Job seekers in Quality field / Abroad Placements / Career Development.

Students and Job seekers in Quality field /Abroad Placements /Career Development.

Learning Objectives

On Completion, Successful students will have the knowledge and skills to: Knowledge

Explain the purpose of an environmental management system, of environmental management systems standards, of a management system audit and third-party certification, and the business and societal benefits of improving environmental performance.

Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up an environmental management system audit in accordance with ISO 19011 and ISO/IEC 17021, as applicable.

Course Format

• Course Program
• Each day is divided into four sessions, two before lunch and two after lunch.
• The first session precedes the mid-morning break and the second follows mid-morning break.
• The afternoon sessions are similarly divided.
• Theoutputs of the exercise are a part of the formal continuous assessment and will therefore be marked.
• Although the exercises are group exercises individual score to the delegate will be based on their overall participation.
• A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the skills learned and understood during the course. All sessions are interactive and delegate participation is encouraged.
• You will need to allow sufficient time to read and understand the notes which have been provided.

Course Style

• All sessions are delegate interactive and delegate participation is encouraged. Delivery will include presentations by lecture, overhead and slide projection.
• There are numerous exercises and each activity is assessed as part of the overall candidature evaluation.
• A model factory will be used and wherever possible practical illustrations will be given. All course presenters will have experience of QMS design and implementation, and have some experience of QMS certification and assessment.

A live audit in a host organization(or an audit role play) will take place on day 4 so as the delegates may demonstrates the skills learned and developed during the course.

Expected Priorknowledge

Before starting this course, you must inform students that they are expected to have the following prior knowledge:

a) Management Systems

• The Plan, Do, Check, Act (PDCA) cycle
• The core elements of a management system and the interrelationship between top management responsibility policy
• Objectives, planning, implementation, measurement, review and continuous improvement.

b) Environmental Management

• The intended outcomes of an environmental management system:
• Enhancement of environmental performance
• Fulfillment of compliance obligations
• Achievement of environmental objectives

c) ISO 14001

Knowledge of the requirements of ISO 14001 and the commonly used quality management terms and definitions, as given in ISO 14001, which may be gained by completing an IRCA Certified QMS Foundation Training course or equivalent.

Highlights

• Training Programs are handled by Highly Experienced and IRCA Qualified Lead Auditors.
• The batches once committed will not be cancelled

Course Period

5Consecutive

Start Time 09:00; Finish Time 18:00

Exam

There is a 2 hours close book exam on the final day (pass mark 70%)

=================================================================================

Please refer our training calendar for the upcoming programs.

 Training Calendar

IRCA Certified EMS Auditor / Lead Auditor – ISO 22000:2005 Training Course

Why IRCA?

IRCA is the leading professional body for management system auditors and offers a globally recognized business qualification. IRCA represents over 10,000 registered auditors in 150 countries and every year, around 60,000 delegates attend an IRCA certified training course.

IRCA Certified courses are recognized as an industry leader and IRCA endorsement means that you can be confident that the course you are attending:

• covers the key knowledge and skills you need to start your journey as a management systems auditor
• will be taught by tutors who are experienced auditors and trainers who have fulfilled IRCA’s tutor competency requirements
• will be taught using a variety of proven practical student-focused learning techniques to help you learn and enjoy the course
• has a limited class size to maximize participation and optimize your learning
• has been regularly assessed by an IRCA approved technical assessor.
• completion of this course is the first step to becoming IRCA registered, to find out more please visit www.irca.org/join.

IRCA recognize that attending a training course is usually a major commitment, both in terms of cost and time. When choosing the right training organizations and the right course, make sure you look for those that display the IRCA certification mark.

IRCA only approves organizations that have demonstrated a high standard of technical and training expertise. All training organizations approved by IRCA must demonstrate that they have the competence to achieve the learning outcomes for each course and to examine the performance of students.

When you are choosing an IRCA certified Course and Training Organization you can be certain that;

• Your knowledge and skills are developed through an interactive and practical approach to tasks and audit activities.
• Courses are delivered by tutors who are experts in management systems in auditing and experienced in training.
• Students are formally assessed and examined during training.

Who will benefit?

FSMS auditors, e.g. those employed by third party certification bodies / registrars, or by purchasing organizations.

FSMS practitioners, e.g. Food Safety consultants, Food Safety managers and other Food Safety personnel.

Employees conducting Food Safety Management System audits within their own organization i.e. Internal Standards.

Learning Objectives

Learning objectives describe in outline what students will know and be able to do by the end of the course. On completion, successful students will have the knowledge and skills to:

Explain the purpose of an environmental management system, of environmental management systems standards, of a management system audit and third-party certification, and the business and societal benefits of improving environmental performance.

Knowledge

Describe the purpose of a Food Safety management system, of Food Safety management systems standards, of management system audit and of third-party certification

Explain the role of an auditor to plan, conduct, report and follow up a Food Safety management system audit in accordance with ISO 19011 (and ISO 22003 including ISO 17021 where appropriate).

Skills

Plan, conduct, report and follow up an audit of a Food Safety management system to establish conformity (or otherwise) with ISO 22000 or acceptable equivalent and in accordance with ISO 19011 (and ISO 22003 including ISO 17021where appropriate).

Course Format

• Course Program
• Each day is divided into four sessions, two before lunch and two after lunch.
• The first session precedes the mid-morning break and the second follows mid-morning break.
• The afternoon sessions are similarly divided.
• Theoutputs of the exercise are a part of the formal continuous assessment and will therefore be marked.
• Although the exercises are group exercises individual score to the delegate will be based on their overall participation.
• A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the skills learned and understood during the course. All sessions are interactive and delegate participation is encouraged.
• You will need to allow sufficient time to read and understand the notes which have been provided.

Course Style

• All sessions are delegate interactive and delegate participation is encouraged. Delivery will include presentations by lecture, overhead and slide projection.
• There are numerous exercises and each activity is assessed as part of the overall candidature evaluation.
• A model factory will be used and wherever possible practical illustrations will be given. All course presenters will have experience of QMS design and implementation, and have some experience of QMS certification and assessment.

Delivery will include Presentations by lectures, Practical workshops, Role plays, Mock Audits etc., leaded by highly experienced and Qualified Tutors.

A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the skills learned and understood during the course.

Expected Priorknowledge

Before starting this course, you must inform students that they are expected to have the following prior knowledge:

a) Knowledge of the following Food Safety management principles and concepts:

Implementing or operating a management system within a food sector context. This includes private schemes such as BRC, GLOBALGAP, FSSC and/or other schemes which include management system components.

• Relevant key food safety legislation (this may be specific to students’ food industry context and location).
• Knowledge of prerequisite programmes as specified in ISO/TS 22002-1.
• Good Practice guides for Agriculture (GAP), Veterinary (GVP), Manufacturing (GMP), Hygiene (GHP), Production (GPP), Distribution (GDP) and/or Trading(GTP) depending on the segment of the food chain in which the student operates.
• The principles of HACCP as defined by the Codex Alimentarius Commission.

b) Knowledge of the requirements of ISO 22000 or acceptable equivalent, which may be gained by completing an IRCA certified FSMS Foundation Training course or equivalent.

Highlights

• Training Programs are handled by Highly Experienced and IRCA Qualified Lead Auditors.
• The batches once committed will not be cancelled

Course Period

5Consecutive Days

Start Time 09:00; Finish Time 18:00

Exam

There is a 2 hours close book exam on the final day (pass mark 70%)

=================================================================================

Please refer our training calendar for the upcoming programs.

 Training Calendar

API Spec Q1 Training:

API Specification Q1, 9th Edition: Specification for Quality Management System Requirements for Manufacturing Organizations for the Petroleum and Natural Gas Industry.

Our training provides the clear and accurate interpretation of stringent requirements of the API Specification Q1, 9th Edition and provides participants a firm understanding of what is required to achieve certification.

Our course is designed with every day industrial terminologies, live case studies, workshops, and group discussions, which helps the participants to develop a hands-on experience and understanding of requirements that will facilitate the successful implementation.

Who should attend:

• Quality professional in the organisation
• Managers and supervisors from Operations, Manufacturing or Production
• Supply chain and Procurementprocess owners and engineers
• Management Representatives and Quality System Coordinators

What do you learn through our training?

• Fundamentals of Quality Management System in line with API Q1 / Q2
• Principles of Quality Management System
• What is Process approach and why it is required in an organisation
• Understanding and accurate interpretationof requirements and implementation steps of the API Specification Q1, 9th Edition
• Certification process of API Specification Q1

What Knowledge required to attend this course

Basic knowledge on ISO 9001:2008 or API Q1 requirements

Our Course Structure covers:

• Competent tutor Lecturers ad Presentation information
• Live Case studies
• Group exercises and work shops

Course Agenda Includes:

• Accreditation, API certification and Types of audits
• Benefits of a quality management system based on API
• Quality Management Principles
• The Process Approach
• Structure of API Specification Q1, 9th Edition:
• Clause 4: Quality Management Systems Requirements
• Quality Management System
• Management Responsibility
• Organization Capability
• Documentation Requirements
• Clause 5:Product Realization
• Contract Review
• Planning
• Risk Assessment and Management
• Design and Development
• Contingency Planning
• Purchasing
• Production and Servicing Provision
• Control of Testing, Measuring, and Monitoring Equipment
• Product Release
• Control of Nonconforming Product
• Management of Change (MOC)
• Clause 6:Quality Management System Monitoring, Measurement, Analysis and Improvement
• General
• Monitoring, Measuring, and Improving
• Analysis of Data
• Improvement
• Management Review
• Comparison to ISO 9001:2008

Please refer our training calendar for the upcoming programs.

 Training Calendar

API Specification Q2 Training:

API Specification Q2: Specification for Quality Management System Requirements for Service Supply Organizations for the Petroleum and Natural Gas Industry.

Our training provides the clear and accurate interpretation of stringent requirements of the API Specification Q2 and provides participants a firm understanding of what is required to achieve certification.

Our course is designed with every day industrial terminologies, live case studies, workshops, and group discussions, which helps the participants to develop a hands-on experience and understanding of requirements that will facilitate the successful implementation.

Who should attend:

• Quality professional in the Service organisation
• Managers and supervisors from Service Operations
• Management Representatives and Quality System Coordinators
• QMS Auditors

What do you learn through our training?

• Understanding the application of API Spec Q2
• Relationship between API Spec Q2 and API Spec Q1 and requirements for the service industry.
• Overview on the scope and identify allowable exclusion in API Spec Q2
• Auditing API Spec Q2 specification

What Knowledge required to attend this course

Prior knowledge of API Specification Q1, 9th Edition.

Our Course Structure covers:

• Competent tutor Lecturers ad Presentation information
• Mock Service Quality Plan
• Live Case studies
• Group exercises and work shops

Course Agenda Includes:

• Accreditation, API certification and Types of audits
• Benefits of a quality management system based on API
• Quality Management Principles
• The Process Approach
• Importance of API Spec Q2
• Overview and Exclusions
• Quality Management System Requirements
• Clause 4: Quality Management Systems Requirements
• Quality Management System General
• Management Responsibility
• Organization Capability
• Control of Records
• Clause 5:Realization of Service and Service-related Product
• Contract Review
• Planning
• Risk Assessment and Management
• Design and Development
• Contingency Planning
• Purchasing
• Production and Servicing Provision
• Control of Testing, Measuring, and Monitoring Equipment
• Product Release
• Control of Nonconforming Product
• Management of Change (MOC)
• Clause 6:Quality Management System Monitoring, Measurement, Analysis and Improvement
• General
• Monitoring, Measuring, and Improving
• Analysis of Data
• Improvement
• Management Review

Please refer our training calendar for the upcoming programs.

 Training Calendar